F.A.Q.

Here are some common questions we receive and will be updated frequently.  

If these do not answer your questions, please email us at questions@shopolivetree.com

What are mineral cosmetics?

Mineral cosmetics are the purest, healthiest, most natural form of makeup available. They are crushed minerals from the earth that have been through a purification process to insure highest quality and blended into various beautiful shades. Mineral makeup has been around for thousands of years and was used by ancient Egyptians for face and body shimmer. These powders range from being matte to highly lustrous. They have many uses and benefits, no other makeup can match.

Is mineral makeup different from liquid or pressed powder?

Large companies create liquid, pressed, stick, sponge, and other such makeup and add fillers, preservatives, waxes, oils and other unhealthy and other ingredients that allow them to make greater profits. They are usually unconcerned about your skin or what ingredients are absorbed into your body.  We provide healthy mineral foundations and powders that contain no dyes, irritants, preservatives, waxes, mineral oil, fillers, etc. Our powders are loose and buff easily into the skin.

Do you offer refunds on your products?

We will only offer an exchange of an item if the item is returned in resellable condition. The shrink wrap on the jars must be intact and unbroken.  Please take advantage of our low-priced samples to try our mineral products or shades before buying the larger sizes. Samples are also non-returnable. We will soon offer samples of our skin care items as well.  Before sending back any item, please       e-mail us for acceptance prior to a return.

Thank you for your understanding.

 

How long will the different mineral sizes last.

The 30 Gram Jar with approximately 14 Grams of Product will usually last 4-5 months.  The 20 Gram Jar with approximately 7 Grams of Product will usually last 3-4 months.  The smaller sizes tend to last longer depending on the usage.  Sample sizes usually last for 1-2 applications. 

 

Can I wear mineral makeup if I have allergies to other brands of makeup?

You should be able to wear mineral powders without fear of them breaking your skin out in any way. We have had many delighted customers rejoice in the fact that they can now wear makeup because they discovered mineral powders, when in the past, all other brands caused their skin to have allergic reactions. If you still have any concerns, please contact your healthcare professional prior to use.

 

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